Version 5 autoStart:once not being respected

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Author Post
Member
Registered: Aug 2013
Posts: 4
We've had good success using the autoStart cookie to show a Floatbox once per session. After recently upgrading from 3.x to 5.7.2, the cookies no longer work. We've attempted to use them in several areas of our site. I can see that the cookie is generated, but it's not being respected.

Unfortunately I can't provide testing links here. I'm wondering whether anyone else has had issues or can provide insight. Thanks.
Administrator
Registered: Aug 2008
Posts: 3382
autoStart:once works just fine for me under both 5.7.2 and the current 6.0.1. If this problem is reproducible from a variety of browsers (i.e., it's not related to the configuration of a single test browser), I'd need to see that testing link to make progress on diagnosing it.

If it's just that you don't want to post a link publicly, you can send it privately either through the email message capability of this forum or the contact form on this site.
Member
Registered: Aug 2013
Posts: 4
Thanks for the reply. I'll look into getting you a test scenario.

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